1. IDENTIFICATION

• Identity: El Auténtico Cabo de Gata S.L
• Tax ID: B-04921573
• Address: Calle Faro 2, San José, 04118, Almería
• Data Protection Officer (DPO): you may contact our DPO by the following:
o E-mail: bienvenido@elautenticocabodegata.com
o Telephone: 676 184 336
o Please state the reference "Data Protection Officer"

2. INFORMATION AND CONSENT

By accepting this Privacy Policy, the user is informed and provides their free, informed, specific and unambiguous consent for the personal data they provide on the website at www.elautenticocabodegata.com (hereinafter the “Website”) to be processed by EL AUTENTICO CABO DE GATA, with their browsing data and any other data they provide to EL AUTENTICO CABO DE GATA in the future.
The user must read this Privacy Policy carefully, which has been written clearly and simply, to improve understanding, to freely and voluntarily decide whether they wish to provide their personal data to EL AUTENTICO CABO DE GATA.

3. REQUIREMENT TO PROVIDE DATA

Data requested in Website forms are generally mandatory (unless otherwise specified in the requested field) to comply with the stated purposes.
Therefore, if these are not provided or not provided correctly, they may not be addressed, without affecting the free display of the Website content.

4. FOR WHAT PURPOSE WILL NH HOTEL GROUP PROCESS USERS’ PERSONAL DATA?

The personal data provided through the Website will be processed by EL AUTENTICO CABO DE GATA for the following purposes:
1. Data provided for making reservations, both through the website and the contact center (phone or email) for individual, group and room bookings:
• Managing booking requests made by users.
• Sending the confirmation or documentation for the booking made.
• If consent has been given, sending commercial communications on behalf of EL AUTENTICO CABO DE GATA
• Analyzing the use of the Website and checking user preferences and behavior.
2. Data provided to register as a user with: EL AUTENTICO CABO DE GATA:
• Managing your request to register or deregister within the category chosen by the user.
• Checking that the user meets the requirements for registering within the selected category, whenever EL AUTENTICO CABO DE GATA deems it appropriate.
• Handling and responding to potential requests for information made by the user.
• Searching for promotions that fit the needs selected by the user.
• Sending customized commercial communications on behalf of EL AUTENTICO CABO DE GATA.
• Analyzing the use of the Website and checking user preferences and behavior.
3. Data provided through the Best Price form:
• Managing contact and information requests by the user through our website.
• Managing the request made.
• Analyzing the use of the Website and checking user preferences and behavior.
4. Data provided for publications on BLOGs belonging to : EL AUTENTICO CABO DE GATA
• Managing the publication of comments on the Website.
• Managing the subscription and/or unsubscription to the Blog Newsletter at the user’s request.
• Analyzing the use of the Website and checking user preferences and behavior.
• If required, monitoring the content of users’ comments and, where appropriate, deleting those whose content does not meet the conditions of the current Website at the discretion of EL AUTENTICO CABO DE GATA.
5. Data provided for changing or cancelling reservations:
• Managing the requests to change or cancel your reservation made to EL AUTENTICO CABO DE GATA by the user.
• Responding to requests made to EL AUTENTICO CABO DE GATA.
• Analyzing the use of the Website and checking user preferences and behavior.
6. Data provided for sending out Newsletter:
• Managing subscription and/or unsubscription to the Newsletter, made through the channel provided on the EL AUTENTICO CABO DE GATA Website
8. Data provided on Corporate contact forms and website:
• Managing contact and information requests by the user through the channels provided for this on the EL AUTENTICO CABO DE GATA websites.
• Managing the request made.
• Analyzing the use of the Website and checking user preferences and behavior.
9. Data provided on the basket recovery form:
• Sending a reminder of users’ incomplete reservations or, if applicable, searches made by users.
• Analyzing the use of the Website and checking user preferences and behavior.

5. WHAT USER DATA WILL EL AUTENTICO CABO DE GATA PROCESS?

EL AUTENTICO CABO DE GATA will process the following categories of user data:
1. Data provided for making reservations, both through the website and the contact center (phone or email for individual, group and room bookings:
• Identifying data: name, surname, nationality.
• Contact details: email address, telephone number.
• Stay preferences.
• Economic, financial and insurance data.
• Other data: data provided by the data subjects in open fields or during calls.
• Browsing data.
2. Data provided to register as a user with EL AUTENTICO CABO DE GATA:
• Identifying data: name, surname, address, nationality
• Contact details: email address, telephone number.
3. Data provided for publications on BLOGs belonging to EL AUTENTICO CABO DE GATA
• Identifying data: name, surname.
• Contact details: country of residence, email address.
• Browsing data.
4. Data provided for changing or cancelling reservations:
• Identifying data: name, surname.
• Contact details: email address, telephone number.
• Transactional data for goods and services.
• Economic, financial and insurance data.
• Other data: data provided by the data subjects in open fields on forms available on the Website or in the attached documents.
• Browsing data.
5. Data provided for sending out Newsletter:
• Identifying data: name, surname.
• Contact details: country of residence, email address.
• Data on personal characteristics: language.

6. WHAT IS THE JUSTIFICATION FOR PROCESSING USERS’ DATA?

The justification for processing your personal data will be as follows:
1. For making reservations, both through the website and the contact centre (phone or email) for individual, group and room bookings: performance of the contract between the parties. For analyzing the use of the Website, the legitimate interest of EL AUTENTICO CABO DE GATA
2. For managing user registration: the consent requested and, in verification, users’ compliance with terms and conditions, and for analyzing the use of the Website, the legitimate interest of . EL AUTENTICO CABO DE GATA However, if you withdraw your consent, this will not affect the legality of prior processing.
3. For managing and publishing comments or publications sent by users on BLOGs belonging to : EL AUTENTICO CABO DE GATA the consent given by the user and, in Website analysis, confirming user preferences and behavior, and in monitoring the content of the comments, the legitimate interest of EL AUTENTICO CABO DE GATA . If you withdraw your consent for processing in the publication of comments, these will be deleted from the Website by EL AUTENTICO CABO DE GATA .
4. For changes and/or cancellation of your reservation: the performance of the contract between the parties. For analyzing the use of the Website, the legitimate interest of EL AUTENTICO CABO DE GATA.
5. For sending the Newsletter: the consent provided by the user.
6. For sending Corporate contact forms and website: the consent provided by the user. For analyzing the use of the Website, the legitimate interest of EL AUTENTICO CABO DE GATA .
Consents obtained for the aforementioned purposes are separate and the user may revoke only one without affecting the others.
To revoke this consent, the User may contact EL AUTENTICO CABO DE GATA by the following methods: bienvenido@elautenticocabodegata.com

7. DATA STORAGE

Your data will be stored for the following periods:
1. Data provided for making reservations, both through the website and the contact centre (phone or e-mail) for individual, group and room bookings: will be stored throughout the contractual relationship, and after termination of the same, for the limitation period for legal actions that could result from it.
2. Data provided to register as a user with : EL AUTENTICO CABO DE GATA for as long as the user does not withdraw the consent provided. However, if you withdraw your consent, this will not affect the legality of prior processing.
3. Data provided through the Best Price form: for as long as required to manage your request.
4. Data provided for publications on BLOGs belonging to : EL AUTENTICO CABO DE GATA Data will be stored for as long as the user does not withdraw the consent given.
5. Data provided for changing or cancelling reservations: will be stored throughout the contractual relationship, and after termination of the same, for the limitation period for legal actions that could result from it.
6. Data provided for sending out Newsletter: will be stored for as long as the user does not withdraw the consent provided for this.
7. Data provided on Corporate contact forms and website: will be stored for the period required to process and answer your request and, when this is complete, for the limitation period for legal actions resulting from this request.

8. USER LIABILITY

The user:
• Guarantees that they are above eighteen (18) years of age and that the data they provide to EL AUTENTICO CABO DE GATA and true, precise, complete and up to date. For these purposes, the user is liable for the veracity of all the data disclosed and must keep the information provided properly up to date, to reflect their actual situation.
• They guarantee that they have informed the third parties whose data they have provided, if they have done so, of the points covered in this document. In addition, they guarantee that their authorization has been obtained to provide their data to f EL AUTENTICO CABO DE GATA or the indicated purposes.
• They will be liable for any false or inaccurate information they provide on the Website and for direct or indirect damage caused to EL AUTENTICO CABO DE GATA or to third parties.

9. EXERCISE OF RIGHTS

Users may write to EL AUTENTICO CABO DE GATA at the address noted at the top of this Policy, or by email tobienvenido@elautenticocabodegata.com, including a copy of their identity document, at any time and free of charge, to:
• Revoke consent already granted.
• Receive confirmation on whether or not EL AUTENTICO CABO DE GATA
is processing personal data belonging to the user.
• Access your personal data.
• Correct inaccurate or incomplete data.
• Request the deletion of your personal data when, for any reason, the data is no longer necessary for the purposed for which it was obtained.
• Request that EL AUTENTICO CABO DE GATA restrict data processing when any of the conditions in the data protection regulations are met.
• Request the portability of the data provided by the User in cases envisaged in the regulations.
• Contact the DPO of EL AUTENTICO CABO DE GATA at the following address: bienvenido@elautenticocabodegata.com

10. SECURITY MEASURES

EL AUTENTICO CABO DE GATA will process user data absolutely confidentially at all times, under the duty of secrecy of the same, in accordance with applicable regulations, taking necessary technical and organizational measures to guarantee the security of your data and prevent unauthorized changes, loss, processing or access, in view of the state of technology, the nature of the data stored and risks to which they are exposed.

● Firefox https://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-?esab=a&s=politic+cookies&r=0&as=s
● Chrome https://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
● Explorer https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer
Safari https://support.apple.com/kb/PH21411?viewlocale=es_ES&locale=es_ES

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